Privacy and SMS Policy

Privacy Policy

Effective Date: August 18, 2025

At Deluxe Premiere Tour LLC, we are steadfast in our commitment to safeguarding your personal information. This Privacy Policy outlines the nature of the data we collect, how it is utilized, and the rights and choices you have concerning your personal information. Whether you are reserving a luxury ride, engaging with our team, or subscribing to service updates, you can trust that your privacy is treated with the utmost care and professionalism.

Information We Collect

We collect personally identifiable information that you voluntarily provide in the course of engaging with our services. This may include:

• Full name, telephone number, email address, and payment information

• Service-related details such as pickup and drop-off locations, times, and preferences

• Communication preferences and any feedback you choose to provide

Additionally, our website employs cookies and comparable technologies to optimize your browsing experience, tailor content, and analyze site usage. While these tools do not inherently contain personal data, they may assist in providing a more seamless interaction with our digital platform. You retain full control over your cookie settings through your browser, though disabling them may affect certain functionalities of the website.

How We Use Your Information

The information we collect is instrumental in delivering a personalized, reliable, and efficient service experience. Specifically, we use your data to:

• Process and confirm reservations

• Provide real-time updates and service communications

• Deliver responsive and informed customer support

• Improve the functionality, security, and offerings of our website and services

With your explicit consent, we may also use your contact information to provide occasional promotional messages or service announcements. You may opt out of such communications at any time, without any impact on your ability to use our services.

SMS Notifications

When you provide your mobile number and consent to receive text updates, you authorize Deluxe Premiere Tour LLC to send you automated SMS messages pertaining to your bookings, ride status, and related communications. Message and data rates may apply in accordance with your mobile carrier’s terms.

• To unsubscribe, reply with “STOP”

• For assistance, reply with “HELP” or contact us directly

You retain full control over your subscription preferences and may update or revoke your consent at any time.

Data Security Measures

We implement robust administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, disclosure, or misuse. This includes the use of encrypted connections, secure data storage solutions, and controlled access granted only to authorized personnel trained in data confidentiality and protection.

Despite these precautions, we also encourage users to practice safe internet behaviors—such as using secure passwords and avoiding the sharing of sensitive information over unsecured channels.

Sharing of Information

Deluxe Premiere Tour LLC does not sell, rent, or distribute your personal information to third parties for marketing purposes. Your data may be shared strictly on a need-to-know basis with:

• Professional chauffeurs or logistics partners necessary for the fulfillment of services

• Trusted third-party service providers (e.g., payment processors, hosting services) who are contractually bound to uphold confidentiality and data security standards

Information may also be disclosed as required by law, regulatory authorities, or in the defense of our legal rights and obligations.

Your Rights and Choices

We respect your autonomy regarding your personal information. You have the right to:

• Access and review the information we hold about you

• Request corrections to any inaccurate or outdated information

• Request the deletion of your data, subject to legal or operational retention obligations

• Manage your marketing and communication preferences at any time

To exercise any of these rights, or to inquire further about your data, please contact us via the information provided at the end of this document.

Data Retention Policy

Your personal information is retained only for as long as is necessary to fulfill the purposes outlined in this policy or to comply with applicable legal and regulatory requirements. Once this period has lapsed, we will securely dispose of or anonymize your data in a manner consistent with best industry practices.

Website Cookies and Digital Practices

Our website uses cookies to:

• Improve user navigation and interface performance

• Analyze traffic and user behavior patterns

• Remember your preferences and enhance your overall experience

You may adjust your browser settings to disable cookies at any time. Please be advised, however, that doing so may limit the full functionality of certain features on our website. We do not track your activity across third-party sites, nor do we share cookie data beyond what is necessary for the operation of our services.

Updates to This Policy

This Privacy Policy may be revised periodically to reflect evolving legal obligations, technological advancements, or changes to our business practices. Any such modifications will be published on our website, accompanied by an updated effective date. Continued use of our services following such updates shall constitute your acceptance of the revised terms.

Online Safety and Fraud Awareness

We urge all users to remain vigilant against online fraud and misinformation. Be cautious of unsolicited communications purporting to be from our company and never share sensitive information via unverified channels. If you encounter suspicious activity, please notify us immediately and consider contacting the appropriate authorities.